Insurance Property Repair Specialists

Replacing damaged fixtures and fittings is expensive, slow and disruptive. Repair is a far more efficient alternative.

Magicman specialises in restoring damaged surfaces in situ, avoiding the need for removal, replacement or lengthy lead times. The result is significant cost savings across claims without any compromise on quality.

To put it in practical terms: replacing a kitchen worktop and two rows of tiles damaged during its removal, including labour, materials and reinstatement, can easily cost several thousand pounds. A Magicman repair to the original worktop can resolve the same situation in a single visit at a fraction of that cost.

One of the hardest scenarios in insurance is damage to a surface or product that's no longer available. A mink-coloured bathroom suite. A discontinued tile pattern. A unique period fitting. In these situations, the only alternative to a like-for-like repair is a full replacement at enormous cost.

Magicman's colour-matching expertise means we can restore surfaces to their original appearance even when the exact product has been discontinued. This capability saves insurers thousands of pounds on individual claims and is particularly valuable in:

• Bathroom suites where a single damaged item would otherwise require a full suite replacement to achieve a colour match
• Period and heritage properties with original or antique finishes
• High-value properties with bespoke or custom surfaces
• Restoration of valuable artwork, sculptures and irreplaceable items

Trace-and-access work, where panels, tiles, flooring or walls must be cut or drilled to locate a leak or other source of damage, creates secondary damage that then needs reinstating. This can significantly increase the overall cost of a claim.

Magicman provides rapid reinstatement of these secondary surfaces, helping to limit the scope and cost of each claim. Our ability to repair rather than replace dramatically reduces reinstatement costs and speeds up overall claim resolution.

Magicman can apply professional-grade slip-resistant treatments to baths, shower trays and wet-room floors, either alongside a repair or as a standalone service. This is particularly relevant for claims in residential care settings, hospitals and homes occupied by elderly or vulnerable policyholders.

Slip-resistant treatment reduces the risk of future accidents and can support a reduction in liability exposure, a practical secondary benefit alongside the primary repair.

Delays in claims handling lead to frustration, increased costs and poor customer outcomes. With Magicman, repairs are completed on site, often in a single visit. There's no waiting for replacement parts or coordinating multiple trades.

Our rapid response capability keeps claims moving and reduces the time a policyholder is affected, improving customer satisfaction and supporting retention.