Magicman: Building Trust
Magicman Holdings Ltd is proud to announce a significant milestone: the successful re-certification of compliance with ISO standards 9001:2015, 14001:2015, and 45001:2018. This year marks the 20th consecutive year that Magicman has upheld these prestigious international standards, underscoring our unwavering commitment to quality, environmental responsibility, and health & safety across all aspects of our operations.
A Legacy of Excellence
For more than three decades, Magicman has been at the forefront of hard surface repair, providing sustainable solutions that reduce waste and extend the life of surfaces across a wide range of industries. Our journey towards continual improvement is deeply rooted in strong management practices and a culture of accountability. Achieving re-certification year after year is not merely a requirement we meet; it reflects the values that shape our business.
The ISO standards represent global benchmarks for best practice:
- ISO 9001:2015 – Quality Management Systems ensuring consistent delivery and customer satisfaction.
- ISO 14001:2015 – Environmental Management Systems demonstrating responsibility in managing environmental impact.
- ISO 45001:2018 – Occupational Health & Safety Management Systems promoting safe and healthy working conditions for all.
By maintaining these certifications continuously for 20 years, Magicman has proven its dedication to excellence and its ability to adapt and grow in line with evolving industry standards.
Surveillance Audit Success
During the recent Surveillance 2 Audit, areas of good practice were highlighted across Magicman’s operations. The audit was conducted against the requirements of the three standards using a sampling process designed to evaluate the robustness and consistency of our Integrated Management System (IMS).
The findings confirmed that Magicman’s approach provides a strong framework for continual development and improvement. Our top management team was recognised for its focus and commitment, ensuring that the IMS remains well-established and effective within the business.
The audit team commended all participants for their professionalism, noting how efficiently documentation was prepared and presented. Their observations emphasised not only compliance, but also the proactive way in which Magicman integrates ISO principles into everyday operations.
Why ISO Matters
For our clients, these certifications provide confidence and reassurance. They demonstrate that Magicman operates with internationally recognised standards of quality, safety, and environmental care. For our employees, the standards create a safer and more structured working environment, fostering a culture of responsibility and continuous learning.
ISO compliance also aligns closely with Magicman’s sustainability commitments. By adopting best practices in waste reduction, energy use, and environmental responsibility, we help reduce our footprint while providing services that extend the life of surfaces and materials. This approach avoids unnecessary replacement, contributing to a more circular and responsible economy.
A Commitment to the Future
Achieving ISO re-certification for 20 consecutive years is a testament to the resilience and dedication of the Magicman team. Every member of staff plays a part in upholding these standards, from technicians on site to management overseeing systems and processes.
As we look ahead, our focus remains on continuous improvement. ISO standards are not static checklists; they evolve with global needs and expectations. At Magicman, we embrace these changes, viewing them as opportunities to refine our services and deliver even greater value to our clients and stakeholders.
A Word of Thanks
We extend our gratitude to the audit team for their professional and thorough assessment, and to our staff for their hard work in preparing for and participating in the process. The smooth and timely completion of the audit was a result of collaboration, preparation, and the pride we take in our work.
Conclusion
Two decades of ISO certification is a remarkable achievement, but for Magicman it is also a responsibility. Our clients trust us to deliver services that are not only effective, but also safe, sustainable, and of the highest quality. These certifications are both a recognition of our past efforts and a guide for the future.
At Magicman, excellence is not a destination – it is a continuous journey. With 20 years of ISO success behind us, we remain committed to pushing standards higher, innovating in sustainable repair, and maintaining our place as the leader in hard surface repair.
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