At Magic Man Ltd (Magicman), we take great pride in being the originator and instigator of producing a new trade descriptor to the English language.
Magic Man, Magicman and Magicman (Repair, Renew, Restore) are protected under Trademark for multiple hard surface repairs.
Over the years, our name has become synonymous with exceptional service delivery and our expansive range of hard surface repair services. While we’re flattered by the recognition, the unauthorised use of our name by other companies and sole traders can have a damaging effect on our reputation as well as be detrimental and costly to the unsuspecting client. In this blog post, we want to emphasise our commitment to the highest standards, our unique training processes, and the importance of choosing the original Magicman for your repair needs.
The Real Magicman
1. The Pioneers of Hard Surface Repair: Magic Man Ltd stands as the only global on site and in-situ hard surface repair company to introduce multiple repair techniques to multiple industries. Magicman technicians combine the skills of a French polisher, shipwright, metal worker, decorator and artist in not only repair techniques but are also taught a plethora of other essential interpersonal skills.
2. Unmatched Quality Control: We prioritise the strictest quality control measures to ensure that every Magicman repair meets our high standards. All our technicians undergo an intensive 5-week training program at our dedicated Training Academy before being assigned to live jobs. Ongoing training is provided throughout their careers to maintain expertise and the proficiency to become a senior repair technician. Constant Research & Development introduces new repair techniques and substrates which are then rolled out to all staff. Not all contractors offer training of any sort but issue and use simple off the shelf kits under the guise of specialist products.
3. Comprehensive Repairs for Any Surface Damage: Magicman specialises in fixing scratches, dents, cracks, and other surface damage on a wide range of hard surfaces. Our expert technicians are proficient in repairing wood, metal, uPVC, stone, brick, glass and more, providing you with a comprehensive solution for all your repair needs.
4. Beware of Imitators: While imitation may be the sincerest form of flattery, it can also lead to confusion and dissatisfaction for customers. We receive numerous complaints about work that was not carried out by Magicman, but by contractors and individuals claiming to be Magicman / Magicmen technicians. These imitators do not adhere to our rigorous quality control processes and lack the expertise that defines a true Magicman repair.
5. Identifying a Genuine Magicman Technician: To ensure a reliable and trustworthy repair experience, always look for a Magicman technician who arrives in a branded van and wears a Magicman uniform. This visual identification guarantees that you’re working with an authorised professional who will deliver the exceptional results you expect. To be doubly sure only order your estimate through our official website www.magicman.co.uk or telephone us on +44 (0)345 4581010. “Cosmetic” repair businesses generally have no workshops or premises but operate from a domestic / service address, or PO BOX. Check post code of contractor on Google Maps.
6. Engineered or Cosmetic Repair: Magicman fillers, coatings and practices are designed to replace as many of the intrinsic values of the original substrate; impact resistance, flexibility etc and are NOT simply ‘cosmetic’ repairs. Cosmetic repairs are succinctly described in the Cambridge Dictionary:
“Cosmetic changes, etc. are intended to make you believe that something is better when, really, the problem has not been solved.”
7. Reporting Scams: If you suspect that you have been scammed by someone claiming to be a Magicman repair technician, please reach out to us immediately at 03454581010 or via email at enquiries@magicman.co.uk. We take such instances seriously and will do everything we can to assist you.
Conclusion
When it comes to hard surface repairs, trust only the original Magicman. Our pioneering work, stringent quality control, R&D and commitment to customer satisfaction set us apart. With Magic Man Ltd, you can have complete faith in the integrity and excellence of your repair, no matter the material or type of damage.
